"How Do I Find It?" -- The Data Reference Interview

4/2/97


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Table of Contents

"How Do I Find It?" -- The Data Reference Interview

Introduction

The data reference interview

I. What we can learn from traditional library reference theory

II. The search for data

A few final points

Part I

Information-seeking

Information-seeking characteristics

Traditional libraries:

Data reference and the traditional library

Reference similarities

Typical reference topics

The negotiation process

The importance of language

The most significant features of information -seeking

The preference for human assistance

A holistic approach

The problem environment

Part II

What are data?

When the user walks in:

The research process

The data reference interview -- in general

The data reference inteview -- in general

The data reference interview -- broken down

The data reference interview -- broken down

The data reference interview -- broken down

The data reference interview -- broken down

The data reference interview -- broken down

The data reference interview -- broken down

The data reference interview -- broken down

The data reference interview -- broken down

The data reference interview -- broken down

The data reference interview -- broken down

Jacobs’ Levels of Service

Levels of Reference Data Services

The Ten Commandments

The Ten Commandments

A few final points

Author: Laura Guy

Email: guy@dpls.dacc.wisc.edu

Home Page: http://dpls.dacc.wisc.edu